Terms of service

Welcome to Solera. These Terms of Service (“Terms”) govern your use of solerastore.com and any services offered through our website. By visiting our site, browsing our products, or making a purchase, you agree to be bound by these Terms. If you do not agree, you may not access or use the website.

Solera may update or modify these Terms periodically. Updates become effective when posted. Your continued use of the website following any changes constitutes acceptance of the revised Terms. Solera operates on the Shopify platform, which provides secure hosting, checkout functionality, and core infrastructure supporting our online store.

Eligibility and Online Store Use

By using solerastore.com, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian. You agree not to use our website, products, or services for any unlawful, unauthorized, or harmful purpose, and you will comply with all applicable laws and regulations.

Solera reserves the right to limit access, refuse service, or terminate accounts when actions violate these Terms, any applicable law, or pose risk to the website, our customers, or our business operations.

General Conditions

Solera may refuse service to anyone at any time for legitimate reasons. You agree not to copy, duplicate, resell, or exploit any portion of the website, use of the website, or access to the website without prior written authorization from us. You also agree not to interfere with or disrupt the security, integrity, or performance of the website.

Credit card information is always encrypted during transmission. Other non-payment data may be transmitted unencrypted when necessary to support technical operations, integrations, or compatibility requirements. You understand that content (excluding payment information) may be transferred over various networks or modified to conform and adapt to technical requirements.

Product Information and Accuracy

Solera strives to provide accurate and up-to-date product descriptions, pricing, imagery, and availability information. However, occasional errors, omissions, or inaccuracies may occur. Colors and appearance may vary depending on your device, display settings, and lighting conditions.

Solera reserves the right to correct errors, update product information, modify listings, revise pricing, or discontinue products at any time without prior notice, including after you have placed an order, where permitted by law.

Pricing and Modifications

Prices for our products are subject to change without notice. Solera may modify or discontinue products, services, or website features at any time. We are not liable to you or any third party for adjustments to pricing, temporary unavailability, or discontinuation of any product or service.

Product Availability and Use

Some products may be available exclusively online and may have limited quantities. All purchases are subject to Solera’s Refund & Return Policy, which should be reviewed before completing your order.

  • large or repeated quantities;
  • accounts with duplicate or overlapping customer details;
  • orders using the same billing and/or shipping address;
  • suspected reseller, distributor, or unauthorized commercial activity;
  • unusual or suspicious purchasing patterns.

Solera reserves the right to discontinue any product at any time and to limit the sales of products or services to any person, household, geographic region, or jurisdiction, where legally permitted.

Billing, Account Information, and Order Management

Solera may refuse or cancel orders where inaccuracies, suspected fraud, or unauthorized activity is detected. Examples include, but are not limited to:

  • incorrect or unverifiable billing details;
  • mismatched or incomplete shipping information;
  • invalid, declined, or unauthorized payment methods;
  • suspicious, repetitive, or high-risk purchasing patterns flagged by fraud prevention tools.

If we modify or cancel an order, Solera may attempt to notify you using the email address, phone number, or billing address provided at checkout. It is your responsibility to ensure your contact details are accurate and up to date.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store and to promptly update your account data, including your email address, payment details, and billing addresses, so that we can complete your transactions and contact you as needed.

Third-Party Tools and Integrations

Solera may offer access to tools, applications, or services operated by third-party providers, including payment processors, analytics tools, marketing platforms, and logistics partners. These tools are provided “as is” and “as available,” without warranties or control by Solera. We do not monitor, manage, or control all aspects of third-party tools.

Your use of any third-party integration is entirely at your own risk and discretion and is subject to the provider’s own terms of service and privacy policies. You should review those terms and policies before engaging with any third-party service connected to solerastore.com.

Third-Party Links

Our website may contain links to third-party websites not affiliated with Solera. These links are provided for convenience only. Solera does not endorse, control, or assume responsibility for:

  • the accuracy or completeness of external information;
  • content, privacy practices, or policies of third-party sites;
  • any purchases, services, or interactions made on third-party platforms;
  • any damage or loss arising from your use of third-party products or services.

We encourage you to carefully review the applicable terms, conditions, and privacy policies of any external websites before engaging in transactions or sharing information with them.

User Comments, Feedback, and Submissions

If you submit reviews, suggestions, proposals, ideas, photos, messages, or other content (“comments”) to Solera, whether online, by email, or through any other channel, you grant Solera a worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, publish, translate, distribute, display, and create derivative works from those submissions in any media, for purposes including but not limited to improving products, services, and customer experience.

You agree that your comments:

  • must not violate any third-party rights, including copyright, trademark, privacy, or publicity rights;
  • must not contain unlawful, offensive, harmful, defamatory, or obscene content;
  • must not contain malware, harmful code, or scripts designed to disrupt or damage systems;
  • must not misrepresent your identity or impersonate another person or entity;
  • must not contain knowingly false, misleading, or deceptive information.

Solera is not obligated to maintain comments in confidence, pay compensation for comments, or respond to comments. We may monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, or otherwise objectionable, or that violates these Terms.

Personal Information

Any personal information submitted through solerastore.com is governed by our Privacy Policy, which explains how Solera collects, uses, shares, and protects your information. By using the website, you consent to the collection and use of your information as described in the Privacy Policy.

Errors, Omissions, and Website Information

The website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. These issues may arise due to technical updates, vendor changes, or inadvertent oversight.

Solera reserves the right to correct such errors, inaccuracies, or omissions at any time, and to change or update information or cancel orders if any information on the website or in communications is inaccurate or incomplete, including after you have submitted your order, where permitted by law.

You acknowledge that reliance on outdated, incomplete, or incorrect information on the website is at your own risk, and Solera is not liable for any confusion, misinterpretation, or loss arising from such content.

Prohibited Uses

You agree not to use solerastore.com, or any content or services made available through it, for any unlawful, fraudulent, abusive, or harmful purpose. Without limiting the generality of the foregoing, you agree not to:

  • violate any local, national, or international law or regulation;
  • infringe or violate Solera’s intellectual property rights or the rights of others;
  • harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against others;
  • submit false, inaccurate, or misleading information;
  • upload or transmit viruses, malware, bots, or any other harmful code;
  • attempt to interfere with or bypass the security features or access controls of the website;
  • scrape, harvest, or collect data from the website without our express written consent;
  • use automated systems, bots, or scripts to interact with the website in a manner that burdens or disrupts our infrastructure;
  • engage in any activity that damages, disables, or impairs the operation or appearance of solerastore.com or Solera’s systems.

Solera may, in its sole discretion, restrict or terminate your access to the website for violations of these Prohibited Uses or any other provision of these Terms.

Warranties and Limitation of Liability

Solera does not guarantee that the website will always operate without interruption, errors, or security vulnerabilities. While we make reasonable efforts to maintain a reliable and high-quality experience, we cannot ensure that all defects will be corrected immediately or that every interaction with third-party systems will function without issues.

Your use of the website, and your inability to use the website or any service provided through solerastore.com, is at your sole risk. All products, services, and content made available through the website are provided “as is” and “as available,” unless expressly stated otherwise by Solera. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, to the fullest extent permitted by law.

To the fullest extent permitted by applicable law, Solera is not liable for any indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, revenue, savings, data, or business opportunities, arising out of or in connection with:

  • your use of, or inability to use, the website or any services;
  • any errors, inaccuracies, or omissions in website content;
  • any issues or failures involving third-party providers, including carriers, payment processors, or software platforms;
  • misuse of products or failure to follow provided instructions, warnings, or recommendations;
  • unauthorized access to or alteration of your data due to circumstances beyond our reasonable control.

Where certain limitations on liability are restricted by law, Solera’s liability will be limited to the maximum extent permitted, and in no event shall Solera’s aggregate liability exceed the amount you paid for the product or service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Solera and our affiliates, employees, service providers, and partners from any claims, damages, liabilities, losses, or expenses arising from your violation of these Terms, misuse of the website, infringement of third-party rights, or breach of applicable law. Solera reserves the right to assume exclusive defense and control of any matter otherwise subject to indemnification, and you agree to cooperate with us in good faith.

Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect without limitation.

Termination

These Terms remain in effect unless terminated by either you or Solera. You may stop using solerastore.com at any time. Solera may suspend or terminate your access without notice if we believe you have violated these Terms, engaged in fraudulent activity, posed a security risk, or interfered with website operations. Any obligations or liabilities incurred prior to termination, including payment responsibilities, will survive termination.

Entire Agreement

These Terms, together with Solera’s Privacy Policy and Refund & Return Policy, represent the full and complete agreement between you and Solera regarding your use of our website and services. They supersede all prior proposals, communications, or agreements, whether written or verbal, between you and Solera. Any ambiguity in these Terms will not be interpreted against the party who drafted them.

Governing Law

These Terms and any disputes arising from your use of solerastore.com are governed by the laws of the United States and the applicable state laws, without regard to conflict-of-law principles. Any legal action must be brought in a competent court within the United States unless otherwise required by applicable consumer protection laws.

Changes to These Terms

Solera may revise or update these Terms at any time. Changes take effect immediately upon posting to solerastore.com. Your continued use of the website after revisions are published constitutes acceptance of the updated Terms. Solera encourages you to review this page periodically for updates.

Contact Us

If you have any questions about these Terms, please contact us at:

Solera Support Team: support@solerastore.com